Privacy Policy
Last updated: December 21, 2024
1. Introduction
Welcome to Synergize Gaming Community ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and gaming services.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information from Steam
When you log in through Steam, we receive and store the following information:
- Steam ID (unique identifier)
- Steam username/display name
- Profile avatar URL
- Profile visibility settings
2.2 Information You Provide
We may collect additional information that you voluntarily provide:
- Email address (for notifications)
- Age (for compliance purposes)
- Custom username preferences
2.3 Automatically Collected Information
When you use our services, we automatically collect:
- IP address
- Browser type and version
- Game server connection data
- In-game statistics (kills, deaths, playtime, etc.)
- Chat logs from game servers (for moderation purposes)
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our gaming services
- To identify you across our game servers
- To track and display your gaming statistics
- To manage your account and preferences
- To process purchases and manage your credits
- To enforce our rules and prevent cheating
- To communicate important updates and notifications
- To improve our services and user experience
- To respond to support requests
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Public Profile: Your username, avatar, and gaming statistics are publicly visible
- Ban Information: If banned, the reason and duration may be publicly displayed
- Legal Requirements: When required by law or to protect our rights
- Service Providers: With trusted third parties who assist in operating our services
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. Game statistics and ban records may be retained indefinitely for the integrity of our community.
You may request deletion of your account by contacting us through Discord. Note that some information may be retained for legal or legitimate business purposes.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us through our Discord server or by creating a support ticket.